Service Areas: Melbourne East, Southeast & Northeast
Mon-Fri: 7:30am-4pm
Gas ducted heating is the most common form of home heating across Melbourne's eastern suburbs - and when it fails, you need a qualified specialist fast. The Heater Repairman has over 35 years of hands-on experience diagnosing and repairing gas ducted heaters from all major brands, serving homeowners from Ferntree Gully across Melbourne's east, southeast and northeast.
The system fires up but blows cold or lukewarm air instead of heating properly
Some zones or rooms are not receiving heat even when the controller is set to those areas
You hear a loud bang or boom when the heater ignites — this may indicate a heat exchanger issue
The fan runs continuously but the burner never lights, or the pilot flame won't stay lit
Your controller displays an error code such as E1, E2, E3 or a flashing fault light
The system shuts down mid-cycle and requires repeated restarting before it will run
You notice a gas smell near the unit or at the vents — switch off at the meter and call immediately
Your gas bills have increased noticeably without any change in your heating habits
Our technician arrives with full diagnostic equipment, identifies the exact fault and advises you of the repair or replacement options and associated costs before any work begins.
We carry common parts and complete most repairs on the same visit. Once repaired, we test the system through a full cycle to ensure it's running safely and correctly before we leave.
Fixed price $250 + GST + parts - no matter how long the repair takes, the labour charge stays the same
Over 35 years of hands-on experience with all major heating brands and systems
Licensed gas fitter - fully insured and compliant with all Australian gas safety standards
Repair-first philosophy - we always look to repair before recommending replacement
Based in Ferntree Gully - fast local response across Melbourne East, Southeast and Northeast
Satisfaction guarantee on every job
We provide gas ducted heating repair services across Melbourne's eastern, southeastern and northeastern suburbs. Our primary service area includes Ferntree Gully, Knox City, Boronia, Bayswater, The Basin, Wantirna South, Rowville, Ringwood, Croydon, Mooroolbark, Lilydale, Chirnside Park, Kilsyth, Dandenong, Noble Park, Clayton, Glen Waverley, Box Hill, Doncaster, Burwood and all surrounding areas.
Common causes include a faulty ignitor, tripped safety switch, blocked filter, gas supply issue or controller fault. Our technician will diagnose the exact cause and repair it at a fixed price.
This is usually caused by a failed ignition, faulty gas valve, tripped limit switch or heat exchanger issue. It's important to have this diagnosed promptly - especially if it involves the heat exchanger, which can be a safety concern.
Our fixed repair price is $250 + GST + parts. You pay the same labour rate regardless of how long the diagnosis and repair takes - no hidden fees or surprise charges.
In most cases, yes. We carry common parts for all major brands and aim to resolve faults on the first visit. If a specific part is required, we'll order it promptly and return to complete the repair.
Gas ducted heaters should be professionally serviced every 1–2 years. Annual servicing is recommended for older systems or those that run heavily through winter. Regular servicing keeps your system safe, efficient and extends its working life.





Based in Ferntree Gully, serving Melbourne's eastern, southeastern & northeastern suburbs in Australia.
© 2026 The Heater Repairman, a division of Dreamtek Pty Ltd. All Rights Reserved.
Website by Digital Impact Co