Based in Ferntree Gully
Service Areas: Melbourne East, Southeast & Northeast
Mon-Fri: 7:30am-4pm
Gas ducted heating — sometimes called central heating — is the most common form of home heating across Melbourne's eastern suburbs — a central unit, typically in the roof space, pushing warm air through ductwork to vents in every room. It's efficient and reliable when it's working properly, but a fault anywhere in that system, from the burner to a single zone damper, can leave part or all of your home cold. The Heater Repairman has over 35 years of hands-on experience diagnosing and repairing gas ducted heaters from all major brands, serving homeowners from Ferntree Gully across Melbourne's east, southeast and northeast.
The system fires up but blows cold or lukewarm air instead of heating properly
Some zones or rooms are not receiving heat even when the controller is set to those areas
You hear a loud bang or boom when the heater ignites — this may indicate a heat exchanger issue
The fan runs continuously but the burner never lights, or the pilot flame won't stay lit
Your controller displays an error code such as E1, E2, E3 or a flashing fault light
The system shuts down mid-cycle and requires repeated restarting before it will run
You notice a gas smell near the unit or at the vents — switch off at the meter and call immediately
Your gas bills have increased noticeably without any change in your heating habits
Ducted gas heating has more points of potential failure than a simple space heater, precisely because there's more to it — a central burner and heat exchanger, a fan assembly, a controller and thermostat, zone dampers for each area, and the ductwork itself running through the roof space. Most of the faults we're called out for trace back to one of three things: an ignition or burner-side fault (the system won't fire properly), a controller or zone fault (the system runs but doesn't distribute heat correctly), or physical ductwork issues (leaks, disconnections or crushed sections reducing airflow to specific rooms). Correctly identifying which of these you're dealing with is the difference between a quick fix and paying for parts you didn't need.
Know your system's brand? See our dedicated Brivis and Braemar ducted heating repair pages for brand-specific fault patterns.
Our technician arrives with full diagnostic equipment, identifies the exact fault and advises you of the repair or replacement options and associated costs before any work begins.
We carry common parts and complete most repairs on the same visit. Once repaired, we test the system through a full cycle to ensure it's running safely and correctly before we leave.
Homeowners with ducted systems across Melbourne's east choose The Heater Repairman because we understand the whole system, not just the unit:
Fixed price $250 + GST + parts - no matter how long the repair takes, the labour charge stays the same
Over 35 years of hands-on experience with all major heating brands and systems
Licensed gas fitter - fully insured and compliant with all Australian gas safety standards
Repair-first philosophy - we always look to repair before recommending replacement
Based in Ferntree Gully - fast local response across Melbourne East, Southeast and Northeast
Satisfaction guarantee on every job
Had your system repaired? Ask about our full ducted heating service to keep it running that way — see our Gas Ducted Heating Service page.
We provide gas ducted heating repair services across Melbourne's eastern, southeastern and northeastern suburbs. Our primary service area includes Ferntree Gully, Knox City, Boronia, Bayswater, The Basin, Wantirna South, Rowville, Ringwood, Croydon, Mooroolbark, Lilydale, Chirnside Park, Kilsyth, Dandenong, Noble Park, Clayton, Glen Waverley, Box Hill, Doncaster, Burwood and all surrounding areas.
Common causes include a faulty ignitor, tripped safety switch, blocked filter, gas supply issue or controller fault. Our technician will diagnose the exact cause and repair it at a fixed price.
This is usually caused by a failed ignition, faulty gas valve, tripped limit switch or heat exchanger issue. It's important to have this diagnosed promptly - especially if it involves the heat exchanger, which can be a safety concern.
Our fixed repair price is $250 + GST + parts. You pay the same labour rate regardless of how long the diagnosis and repair takes - no hidden fees or surprise charges.
In most cases, yes. We carry common parts for all major brands and aim to resolve faults on the first visit. If a specific part is required, we'll order it promptly and return to complete the repair.
This usually points to a fault isolated to that zone specifically — a stuck or failed damper, a disconnected duct, or a wiring fault to that zone's motor — rather than an issue with the main unit. It's often one of our quicker fixed-price repairs.
We service Melbourne's eastern, southeastern and northeastern suburbs including Ferntree Gully, Knox City, Boronia, Bayswater, Ringwood, Dandenong, Glen Waverley, Doncaster and surrounding areas.
Our specialty is gas ducted heating specifically — the burner, heat exchanger, gas valve and ignition components that make gas systems different to electric ducted reverse-cycle units. If you're unsure which type your home has, call 0433 547 007 and we can help you work it out before booking.
Yes — "central heating" is a common way Melbourne homeowners refer to gas ducted systems, since one central unit heats the whole home through ductwork. Whatever you call it, if it's a gas-fired unit distributing heat through ducts and vents, it's what we repair.

Based in Ferntree Gully, serving Melbourne's eastern, southeastern & northeastern suburbs in Australia.
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